Manage Your Record Requests, Invoices & Requester Communications Electronically

Effectively managing medical record requests along with requester communications poses a serious challenge for Health Information Management (HIM) departments. Our universal cloud-based platform allows health systems, hospitals and small to large-sized clinics to easily and securely receive and fulfill record requests entirely online. This cutting edge technology complements your EHR and patient portal and cuts record release and retrieval time in half, rapidly improving your staff’s productivity and substantially reducing your labor and supply costs.

The Entire Record Release Process at your Fingertips

The Future of Medical Record Release

hxe transforms what can be a lengthy, unorganized and labor-intensive process into a simple, online workflow. Our platform enables your staff to receive all record requests electronically: and fulfill them with a simple, quick, “export to PDF and upload” workflow
  1. Review Incoming request on hxe’s portal
  2. Prepare records from your EHR to a PDF
  3. Upload the PDF to hxe and press submit

A single platform that advances your exchange of information by eliminating faxing, printing and mailing


We do not charge a monthly fee or any fee to send, receive, manage and fulfill requests. There are no contracts, subscription fees, implementation fees, per-user fees or hidden costs. Depending on size and number of facility locations, the implementation process can be completed within a few hours. Further operational support is available for paid subscriptions.

Fees for utilizing the billing module is based on a percentage of revenue collected and varies depending on volume. Speak with one of our team members today to learn more.

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