hXe's Commitment to Privacy

hXe's platform is built around protecting your privacy as well as the individuals you are obtaining records for. We use the highest privacy standards provide a safe browsing experience.


Although every effort is made to ensure that the material within this Web site is accurate and timely, it is provided for the convenience of the Web site user and should not be considered official. Users of this Web site are advised to refer to and rely upon the official version of information when making significant decisions.

What Information is Collected

Our system routinely collects information about origin and site navigation of Web site visitors. Information collected includes IP address, pages visited, as well as information about your browser type and operating system. This information is used only to help us continually modify and improve the site based on use patterns and is not linked to any personal identifying information.

We do not collect any identifying or personal data, such as name, email or address, on site users unless that information is submitted as part of a request for service or information, such as requesting a demo or submitting a request for medical records within the platform.

If a visitor submits identifying information, only authorized hXe staff or the intended Healthcare Provider will view the information and provide the appropriate response. We do not give, share, or sell any personal information to a third party unless required by law.

Our use of Cookies

When you visit our Site we send one or more “cookies” to your computer or other device. A cookie is a small file that is sent to your computer when you first visit a website. It is used to notify the site when you return. We use cookies to continuously improve our site. By knowing how often you visit our site and what information is most interesting to you, we are able to create content that better serves our patients needs. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Contact Us

Please contact us at privacy@hxe.io or at hXe Privacy, 2600 West Olive Ave., 5th Floor - #5880, Burbank, CA 91505 USA, United States of America if you have a question regarding this privacy notice.

Information Security

We take appropriate technological and organizational measures to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. hXe complies with applicable data protection, privacy, and security breach notification laws.

Some of the ways in which hXe protects your personal information include:

  1. We encrypt your Content when it is stored at rest in our data centers.
  2. We protect sensitive information with encryption during transmission over the public Internet.
  3. We keep the servers on which personal information is stored in a controlled environment with limited access.
  4. We maintain a wide variety of compliance and security programs.

Notification of Changes

hXe has the right to make changes to the Web site Privacy Statement. Any changes shall be effective on the date posted.

Effective as of January 10, 2020 hXe, LLC ("hXe") have updated our hXe Privacy Notice (“Privacy Notice”).

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