Individual

 

Business

 

Providers

Features
Submit requests online
Receive records electronically
Automatic follow-up every 7 days
Organize, manage & track requests
Work collaboratively in groups.
Manage and provision users
Work collaboratively in groups.
Chain of custody via letter of representative
Business Associate Agreement
Request for continuation of care purposes
Online reporting
Initiate patient requests (send links to patients)
Online HIPAA Authorization for personal requests

Price Per Request

hXe does not charge a monthly fee. There is a charge per request made through the platform (by requesters) as well as a charge for uploading records (by providers). hXe saves approximately $5-$10 per request uploaded through the platform versus printing and mailing records.

Feature
Third Party Requesters Fees
Requesting Records
$2.00 per request
Medical Record Copying Fees
Varies by provider and state
Feature
Healthcare Provider Fees
Requesting Records
Free
Uploading Records to Third Party Requesters
$1.00 per request
Uploading Records to Other Healthcare Providers
$0.25 per request
Feature
Individual Requesters Fees
Requesting Records
$0.00 per request (limit 5)