The Fastest, Easiest Way to Send & Manage Medical Record Requests
Electronically
Submit any type of record request to any healthcare facility in the US
Decrease the amount of time it takes to get records back (under 7 day
average)
Boost employee productivity and reduce labor costs by up to 50%
Log, track and categorize all requests in one centralized system
Secure, simple way for providers to upload records electronically
Automated weekly follow-up reminders sent to providers
Weekly status reports sent to your team
Requesting medical records can consist of 10-12 steps,
consuming 40-60 minutes of your time per request. Schedule a demo to see how
hxe can streamline your medical records requesting process
We do not charge
a monthly fee or any fee to send and manage requests or receive records. There
are no contracts, subscription fees, per-user fees, implementation fees or
hidden costs. The implementation process is usually completed within an
hour.
An Effective & Reliable Solution that Streamlines Your Team’s Record
Retrieval Process
hxe’s record management system helps organize and manage the often
challenging process of obtaining records from healthcare providers.
Through the hxe platform, your firm can manage your entire record request
process and submit through our cloud based platform a request to any
healthcare provider in the United States. Not only is every request logged
and tracked, but it provides automation tools to automatically follow up
on outstanding requests, cutting down on time consuming calls to
healthcare providers, ultimately cutting down on labor involved of up to
50% while obtaining records on average under 7 days. Further, hxe provides
a secure, electronic way for providers to upload records back to you.
Case Management
Eliminate repetitive data entry by managing and organizing your requests
by Cases in one centralized system. Cases and requests are automatically
categorized, searchable and sortable
Automated Follow-Ups
Reduce time-consuming status request calls as our system will send
weekly follow-up reminders to providers. Our system acts as your team’s
personal assistant, constantly working in the background to ensure that
your requests are received, fulfilled and returned in a timely manner
Status Reports
In addition to weekly follow-up reminders, our system will send your
team weekly status reports. These reports allow your team to better
manage their time by providing them with updates on all pending requests
within each open case
Provider Portal
Providers can easily upload records electronically, update the status of
your request and send you secure messages without having an account
through our system
Unparalleled Reliability
Eliminate lost or misplaced requests through our systems full logging
and reporting capabilities. Easily resend a request or a follow-up
reminder with one click
Complete Transparency
Incoming and outgoing requests are automatically categorized, searchable
and sortable. Reduce status request calls as requesters can submit
record requests online and are provided with real-time status, tracking,
and secure messaging. After records are delivered, your requester will
receive an instant notification letting them know records are ready for
download
Organizational Collaboration
Team members working remotely or in mixed work environments can easily
juggle multiple tasks simultaneously, without duplicating work. Each
user will have the ability to view, modify, and take action on any
request for any of the cases your organization is working on
Contact Management
Easily submit a request in under 2 minutes without wasting time
searching for a fax number, email or mailing address. Continuously
build-out, update and organize your contact list of providers